Frequently Asked Questions

Habits for Health is a wellbeing app designed to help you build healthier habits through simple 28-day challenges.

The App supports everyday wellbeing across hydration, nutrition, movement, sleep, stress and resilience. It gives you a gentle daily check-in, helping you take small, realistic actions that can build into long-term behaviour change.

Habits for Health is for anyone who wants to improve their daily wellbeing in a simple and achievable way.

Whether you want to sleep better, boost your energy, eat healthier, move more, drink more water or reduce stress, the app helps you focus on one small action at a time.

1% of your day is around 10 minutes.

Habits for Health uses this idea to make wellbeing feel more realistic. Instead of trying to change everything at once, the App helps you dedicate a small amount of time each day to one positive habit.

Choose a challenge, complete one small daily action, and check in each day to log your progress.

As you continue, you can build your streak, earn medals, unlock badges, collect bonus points and track your progress. The aim is to help you build consistency without pressure or perfection.

Habits for Health includes challenges across key wellbeing areas, including hydration, nutrition, movement, sleep, stress and resilience.

Examples might include drinking more water, adding more colour to your plate, taking a movement break, creating a calmer evening routine or pausing for a mindful minute.

That is okay. Habits for Health is built around progress, not perfection.

If you miss a day, you simply restart your streak, continue learning and focus on your next small action. The aim is to help you build habits that feel realistic and sustainable in everyday life. 

The 1% Habit Series is a monthly coach-led wellbeing session designed to give you extra support, inspiration and a clear next step.

Each session focuses on a practical wellbeing theme and helps you understand how small daily actions can support lasting behaviour change.

There are two ways to access Habits for Health.

You can subscribe as an individual through the App Store or Google Play, or you can enter an access code if one has been provided by your employer, organisation or charity challenge provider.

Yes. If your workplace, organisation or charity challenge provider has arranged access for you, they should provide you with an access code.

You can enter this code in the app to unlock your Habits for Health access.

No. If you have been given an access code by your employer, organisation or charity challenge provider, you do not need to subscribe as an individual.

Simply enter your access code in the app to unlock your access.

First, check that the code has been entered exactly as provided.

If it still does not work, contact the employer, organisation or challenge provider who gave you the code. They will be able to confirm whether the code is correct and still active. If you have any further questions, please get in touch with support. 

Yes. Individual app subscriptions renew automatically unless cancelled before the end of the billing period.

Your subscription is managed through your Apple or Google Play subscription settings.

If you subscribed through the App Store or Google Play, you can cancel your subscription through your Apple or Google Play subscription settings.

Habits for Health cannot cancel an app store subscription on your behalf, because billing and cancellation are managed by Apple or Google Play.

Yes, but payment method changes are managed through your Apple or Google Play account.

Habits for Health does not collect, store or update payment card details for app store subscriptions.

No. App subscriptions are processed by Apple or Google Play.

Habits for Health does not collect or store your payment card details for app store subscriptions.

Restore Purchases is used if you have already purchased a Habits for Health subscription through the App Store or Google Play and need to restore access on your device.

This may be useful if you have changed device, reinstalled the app or signed in again. You will not be charged again for restoring a valid existing purchase.

Restore Purchases only applies to subscriptions purchased through the app store account currently signed in on your device.

If your access was provided by your employer, organisation or charity challenge provider, please use your access code instead.

Your personal app activity is treated with care and handled in line with our Privacy Policy.

If you join through a workplace or charity challenge, any reporting shared with an organisation should be based on appropriate engagement insights and not used to expose your private individual wellbeing activity.

You can find links to our Terms of Use and Privacy Policy in the website footer and inside the app.

These pages explain how the app works, how subscriptions are managed, and how your data is collected, used and protected.

If you need help with the app, your account, an access code or a subscription question, please contact the Habits for Health support team.